Have questions about competitor monitoring, custom web crawlers, high-volume enterprise API integrations, or account billing? Our technical engineering and support desks are here to assist you.
For immediate technical support, crawl configuration assistance, or account inquiries, please reach out directly to our global support team at [email protected]. Our support desk operates Monday through Saturday from 9:00 AM to 7:00 PM IST (covering US, European, and APAC business hours). Most inquiries receive a comprehensive response within 4 to 12 hours.
Looking to monitor more than 100 competitor websites, deploy dedicated private proxy infrastructure, or integrate change alerts with proprietary corporate data lakes? Contact our team at [email protected] or [email protected] with subject line "Enterprise & Partnership Inquiry" to schedule a dedicated technical briefing.
KitBreeze Inc. provides digital competitive intelligence and automated website monitoring software across global markets, serving customers in the United States, Europe, India, and Latin America. Registered office and general corporate communications can be directed to [email protected], while customer support inquiries are handled at [email protected].
Many common administrative workflows can be completed instantly without contacting support: (a) Reset forgotten passwords at /forgot-password; (b) Cancel or modify paid billing subscriptions in Dashboard > Settings > Billing; (c) Generate developer API tokens and configure Slack webhooks under Settings > Integrations.
If you are a security researcher and believe you have discovered a vulnerability or potential edge runtime anomaly, please submit your findings to [email protected] with detailed reproduction steps. We acknowledge security submissions within 24 hours.